Terms of service

Terms of Service

Welcome to Karen's Floral Expressions. By placing an order or using our website, you agree to the following terms and conditions.

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🌸 Our Services

Karen's Floral Expressions provides fresh floral arrangements, plants and gifts for delivery across Bolingbrook and 20+ Chicagoland communities. We are a family-owned business serving the community since 1993.

🛒 Orders & Pricing

• All prices are in US Dollars
• Prices are subject to change without notice
• Delivery fee of $19.99 applies to all orders
• We reserve the right to refuse any order
• Order confirmation will be sent via email

🚚 Delivery Terms

• Same-day delivery available when ordered by 2:00 PM
• Delivery times cannot be guaranteed to exact hour
• We are not responsible for incorrect delivery addresses
• Holiday orders should be placed 1 day in advance

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🌺 Product Substitutions

Occasionally substitutions may be necessary due to seasonal availability. We always substitute with flowers of equal or greater value while maintaining the same color palette and style of the original arrangement.

💳 Payment

• We accept all major credit cards
• Payment is processed securely at checkout
• All transactions are encrypted and secure

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Last updated: March 2026
Karen's Floral Expressions — Burhanuddin & Zainab LLC